Privacy Policy

Last updated: January 1, 2025

CTV Channel (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://www.ctvchannel.org/, use our services, or interact with our applications and media platforms.

Information We Collect

We collect the following types of information:

Personal details: Name, email address, phone number, age.
Account information: Username, password.
Device information: IP address, browser type, device type.
Usage information: Pages visited, time spent, interactions.
Optional mobile data: Notifications, media usage, preference settings.

How We Use Your Information

Your information may be used to:

Provide and improve our streaming services.
Personalize your experience on CTV Channel.
Process transactions and manage your account.
Send updates, newsletters, and service-related emails.
Enhance security and prevent fraud.
Respond to customer support requests.

Sharing Your Information

We may share information with:

Trusted service providers (hosting, payment processing, analytics).
Affiliated organizations and ministry partners.
Legal authorities if required to protect safety, comply with the law, or prevent misuse.

We do not sell your personal data.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve website performance and personalize your browsing experience. You may disable cookies in your browser settings, but some features may not function correctly.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Delete your information (“Right to be forgotten”).
Restrict or object to data processing.
Download a copy of your data.

If you wish to exercise any of these rights, please contact us.

Data Security

We use industry-standard security measures to protect your information. However, no system is 100% secure. We encourage you to keep your login details private.

International Data Transfers

As a global Christian media platform, your data may be stored or processed in different countries. By using our services, you consent to these transfers.

Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided data to us, please contact us and we will remove it promptly.

Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://www.ctvchannel.org/.

Contact Us

If you have any questions or requests, you can reach us at:

Website: https://www.ctvchannel.org/contact-us
Email: info@ctvchannel.org
Phone: +20125644999
Address: Galaxo, Berket an Nasr, Al Salam First, Cairo, Egypt

CTV (Coptic Orthodox Channel) is a registered 501(c)(3) organization. Donations are tax-deductible as permitted by law.